The document referred to below constitute a legally binding agreement between you and Gemroad Ltd (“Gemroad Ltd”, “we” or “us”) which operates the Internet website with the domain name www.heritagem.com (the “Site”).
It documents your rights and responsibilities and ours with regards to (a) your access to the Site; (b) your use of the Site; (c) any communications sent from Gemroad Ltd; (d) all information, products, software, services, and materials contained on or our site.
By entering the Site you unconditionally accept the terms and conditions in this Agreement (set out below) and any future alterations we may make subsequently.
Anyone who enters our Site is deemed a user (“User”). You are free to enter the site whenever you wish whilst adhering to all the relevant terms and conditions.
The use of this website is permitted for personal use only. Please remember that it is illegal to re-publish, sell, reproduce or otherwise exploit any items on our site for material purposes from this website, or create any item based on the content of this site.
You alone are absolutely responsible for any information sent to us and its accuracy and validity. You agree that you will not use and that you will not allow the use of any device or method that could possibly interfere with our Site. You may access and view the Content appearing on this Website for personal, non-commercial use only.
Any information, content or opinions given on our website are purely subjective and we cannot guarantee its fitness for purpose or accuracy.
The contents of the Site, do not represent any form of advice by us and is not intended to be used as such. We reserve the right to change the content at any time and will not be held liable for any failure of software during a purchase or at any time whilst using our site. In the event that an item is sold on our premises in New Bond street at the same time as it (being the same item) is sold online, we reserve the right to cancel the internet sale without liability.
Our registered address is:
Gemroad Ltd, 30 New Bond Street W1S 2RN London, United Kingdom.
Phone: 44 (0) 207 4914 777
For detailed information on any item please feel free to e-mail the above address.
How to use the website:
MAKING A PURCHASE
Making a purchase could not be easier. Have a look at our jewellery selection, click on the item you like and then click on the purchase button.
The price you pay is displayed on the website at the time we receive your order, however, while we try to ensure that all prices on our website are accurate, errors may occur. In the event of a pricing error, we reserve the right to offer you the item at the correct price, or cancelling the order and sending you a full refund. Furthermore we reserve the right to refuse sale to anyone, without explanation.
SHIPPING AND HANDLING
All items bought through our website are delivered free of charge (on selected country). Local taxes and duties may apply.
Sales are predominantly made under the Margin Scheme and therefore tax and duty exempt in Europe.
I gladly accept returns, exchanges, and cancellation.
Contact me within: 3 days of delivery. Ship items back within: 7 days of delivery. Request a cancellation: before item has shipped
Returns are not accepted on sale items and on items below $290 USD.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Payment Processing fees will be deducted from the refund amount issued. Also if import or tax duties have to be paid upon return, these will be deducted from the refunded amount,
To enable you to see and examine any item we operate a ‘no quibble’ 7 day full money back guarantee on all online purchases. This only applies to online customers who have been unable to visit us at our shop. This naturally assumes the item is returned in the same condition we sent it in. The only cost to you being the return shipping and insurance charge, we will not reimburse any item purchased from us until it is received by us in the same condition that we sold it in.
The information contained in this website is for general information purposes only. The information is provided by Gemroad Ltd. and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Gemroad Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Gemroad Ltd. takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Who we are
Our website address is: https://heritagem.com.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.